Support

Stuck on something? Get in touch.

Write to support@deckadd.net and we'll get back to you soon.

In the app: Settings > About > Report a problem. You see what's sent before sending.

Read what is kept and where on the privacy page.

Frequently asked

When will the device be available?

We haven't set a date yet. People on the pre-registration list will hear first.

How much does it cost?

The price isn't announced. We'll share it when the production cost is settled.

Can I use the app without the device?

Yes. You can install the app and arrange your tiles; they show in the preview. Plug the device in and the same layout goes to it.

Which computers does it work with?

Windows 10 / 11 (64-bit) for now. No driver is needed.

How do updates arrive?

The app updates itself. We'll announce device firmware updates separately.

Where is my data kept?

Your tiles and settings stay on your PC. You can turn on cloud backup with your account. Details are on the privacy page.